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Hey Bji Privacy Policy — Your Data, Our Responsibility

Every time you register, place a bet, or get in touch with Hey Bji — your personal information is a trust placed with us. In this Privacy Policy, we clearly explain how we honour that trust.

Last updated: January 2026
Table of Contents
1

Introduction

Hey Bji (heybji.bet) takes your privacy very seriously. This Privacy Policy explains how we collect your personal information, what we use it for, who we share it with, and how we keep it secure.

Hey Bji By using the platform, you agree to this privacy policy, so it is important to read it. We have written it in plain, straightforward language so everything is easy to understand without any legal complexity.

Who this policy applies to: This privacy policy applies equally to every individual who uses the Hey Bji website, app, and all related services.

2

What information we collect

Hey Bji The following types of information are collected:

Data Type Example Reason for collection
Identity information Name, date of birth, national ID number KYC verification & age confirmation
Contact Information Email, mobile number, address Account management & communications
Financial information Mobile banking number, transaction history Payment Processing
Usage data Betting history, login times, preferred games Service improvement and personalisation
Technical information IP address, browser type, device information Security & fraud prevention
Cookie information Session cookies, preference cookies Improving user experience

We only collect information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

3

How your information is used

Hey Bji Your data is used for the following purposes:

  • Account management: To manage all activities related to registration, login, and account operations.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • Payment processing: To process deposits and withdrawals securely.
  • Service improvement: To analyse your preferences and usage patterns in order to improve the platform.
  • Contact: To send important updates, security alerts, and promotional offers.
  • Legal obligations: To comply with applicable laws and report to regulatory authorities.
  • Fraud & abuse prevention: To detect multiple accounts, money laundering, or other irregularities.

Important: Hey Bji never sells your data to advertisers or third-party marketers.

4

Who your information is shared with

Hey Bji Your information may be shared with specific parties under limited circumstances and strict conditions:

  • Payment providers: With authorized payment services such as Mobile Pay and Nagad to process transactions.
  • Identity verification services: With a licensed verification provider to complete the KYC process.
  • Law enforcement agencies: When required by court order or legal obligation.
  • Regulatory Authority: As part of regular reporting requirements to licensing authorities.

Our commitment: Your personal information is not shared with any third parties beyond those mentioned above. All third parties are required to comply with our privacy standards.

5

Cookies Policy

Hey Bji Cookies are used on this website. Cookies are small text files stored in your browser.

The types of cookies we use:

  • Essential Cookies: These are essential for login sessions and security — the platform cannot function without them.
  • Functional cookies: Remembers your language preferences and settings.
  • Analytics cookies: Collects platform usage statistics to help improve our services.

You can manage or block cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

6

Data security measures

Hey Bji Industry-standard security measures are in place to protect your data:

  • SSL/TLS encryption: All data transfers take place over encrypted channels.
  • Two-factor authentication (2FA): An additional layer of security for your account.
  • Firewall protection: Advanced firewall in place to prevent unauthorised access.
  • Regular security audits: Regular system audits conducted by independent third-party experts.
  • Data masking: Sensitive information is stored in masked form within the system.
  • Access controls: Only authorised personnel have access to specific data.

In the event of a data breach: In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7

How long your information is retained

Hey Bji Your data is never stored beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Active account data: Fully retained for the duration of active account.
  • Transaction records: A minimum of 5 years, as required under financial regulations.
  • KYC documents: 5–7 years, as required by law.
  • Closed accounts: After account closure, for the duration required by legal obligations.
  • Marketing information: Until you withdraw your consent.

Once the retention period expires, your data is securely deleted or anonymised.

8

Your data rights

Hey BjiYou have the following rights over your own information on:

👁️
Right to access
You may request to view the information held about you at any time.
✏️
Right to rectification
Contact us to correct any inaccurate or outdated information.
🗑️
Right to erasure
You may request deletion of your data where there is no legal obligation to retain it.
🚫
Right to object to processing
You may opt out of marketing communications or object to certain types of processing.
📦
Data portability
You can download your data in a standard, portable format.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise your rights: Email us at support@heybji.bet. We will respond within 30 days.

9

Protection of Minors

Hey Bji Strictly does not collect information from or provide services to anyone under the age of 18.

For parents: If you suspect that a child or dependent in your care has opened an account on Hey Bji, please contact support@heybji.bet immediately. We will investigate and take prompt action, including deleting any related data.

10

Changes to Privacy Policy

Hey Bji This privacy policy may be updated from time to time. When changes are made:

  • A notification will be sent to your registered email.
  • A clear notice will be posted on the website.
  • The "Last Updated" date at the top of the page will be updated accordingly.

For significant changes, you will be notified before they take effect. Continuing to use the platform after any changes means you have accepted the updated policy.

11

Contact us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the following:

  • Email: support@heybji.bet
  • Live Chat: Log in to the Hey Bji platform and chat with us directly.
  • Response time: Within 24–48 hours.

Data Protection Officer: For formal privacy complaints, contact us at privacy@heybji.bet.

What we do to protect your privacy

The core pillars of Hey Bji's data protection framework at a glance

🔐
End-to-End Encryption
Every data transfer from your device to our servers is secured with 256-bit SSL encryption, ensuring no one can intercept your information in transit.
🛡️
Zero data selling policy
Hey Bji never sells your personal information to advertisers, data brokers, or any other party for commercial purposes. Your data belongs to you alone.
🔍
Regular security audits
Independent security experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
⚙️
Your Data, Your Control
View, update, or request deletion of your data at any time from Account Settings. You are in full control.
📋
Transparent data use
We are clear about what data we collect and why. No hidden terms buried in fine print.
🌐
Adherence to International Standards
Hey Bji follows international data protection standards, applying global best practices to keep your information secure.

Privacy FAQs

Hey Bji only retains information necessary to verify transactions. Full mobile banking PINs or passwords are never stored. Payment gateways process data through their own security infrastructure.

Some technical services operate on international servers. However, all data transfers strictly follow international data protection standards, and every partner is bound by our privacy terms.

Yes, every promotional email includes an "Unsubscribe" link at the bottom. You can also opt out of marketing communications through your account settings or by contacting our support team. However, essential emails related to your account and security cannot be disabled.

When an account is closed, most data is deleted. However, financial transaction records and KYC documents are retained for a specified period due to legal obligations. Once that period expires, they are permanently deleted.

Hey Bji conducts regular security audits and monitoring. Should a breach occur, affected users will be notified within 72 hours. No major data breach has occurred to date.

Your privacy is guaranteed — get started with confidence

Your data is fully secure. Register with Hey Bji and enjoy betting in a trusted environment.

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